Intelex Customer Support Center

Looking for support for your Intelex system?

If you are not a system administrator for your Intelex system:

Your organization has dedicated Intelex Administrators who can help you with support inquiries including:

• Password reset/Login issues
• Training
• Product Support

For any support inquires with your system, please contact your organization’s Intelex Administrators.

If you are a system administrator for your Intelex system:

Administrators can log into Community to submit any requests for additional support. For more information on the Intelex Community, see the Community section below.

Intelex is committed to providing world-class environmental, quality, health & safety, and business performance management software with a customer service experience to match!

Training

At Intelex, we offer a variety of training opportunities to help you, and your team enhance your skills. Whether you're looking to improve your configuration abilities, train a new System Administrator, delve deeper into Intelex Applications, or create top-notch Reports & Dashboards, we have flexible training options to suit your needs. Choose from virtual, onsite, or complimentary resources.

Explore our Learning Paths, each designed to meet specific organizational objectives. These paths serve as your roadmap to mastering the Intelex platform. If you prefer a more customized approach, browse our Course Catalogue and select individual courses that match your interests. Our Training Team is always available to help you identify impactful learning goals and provide tailored recommendations.

Don't miss our complimentary Lunch & Learn series, where you can join engaging, Intelex-hosted sessions filled with best practices, helpful tips & tricks, and strategies for optimizing your system. Access recordings of past sessions on our Community forum.

Now Available: Training Support via Email

If you have questions our Training Team is here to help! Simply email [email protected] for assistance with:

• Course details and learning paths
• Recommendations for the right training based on your needs
• Registration support and logistics
• Sharing feedback on your training experience

Our team actively monitors this inbox to ensure you receive timely and helpful responses. We're here to support your growth and make your training experience as smooth as possible. Reach out anytime—we’re happy to help!

Community

Reach out to your organizations's System administrator(s) to gain access to community. If you are a System Administrator and need access reach out to [email protected] for guidance.

The Intelex Community is your go-to resource for peer support and knowledge sharing. Post or search for questions, browse through blogs and documentation, and stay updated with upcoming events hosted by Intelex within the Forums. Our Knowledge Base Articles provide step-by-step guides on platform features and functions, tips and tricks for System Administrators, and tools for Reports and Dashboards. You'll also find articles to assist with the setup, maintenance, and usage of out-of-the-box Intelex Applications. All Intelex users are welcome to sign up and participate.