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How Trans-Northern Pipelines Strengthened Health & Safety Management
Founded in 1952, Trans-Northern Pipelines Inc. (TNPI) plays a crucial role in delivering refined petroleum products to major cities and airports across southern Ontario and western Quebec. As a federally regulated company under the National Energy Board and a member of the Canadian Energy Pipeline Association, TNPI upholds the highest safety and environmental standards in its operations.
Impact
- Strengthened health and safety management processes.
- Increased efficiency in processing integrity concerns, including health and safety issues.
- Enhanced regulatory compliance and audit readiness.
- Improved organization-wide accessibility of critical documentation.
Intelex Solutions and Applications
Outcome
With Intelex’s safety management system and document control system, TNPI improved how it handles safety concerns. The company can resolve issues faster and ensure employees have easy access to important safety documentation.
Since health and safety management for oil and gas comes with unique risks, TNPI needed a system that fit its specific challenges. The system was customized to fit TNPI’s specific needs, and Intelex’s training team helped employees learn how to use it effectively.
Now, workers can track and fix safety issues more efficiently, improving accountability and teamwork. With clear workflows and well-organized documents, TNPI can manage risks better, pass audits with confidence, and keep operations running safely and smoothly.
The Challenge for Trans-Northern Pipelines
Before implementing Intelex, TNPI faced multiple health and safety management challenges. The company needed a more efficient way to handle health and safety concerns and integrity issues. Their existing processes were time-consuming and lacked the speed needed to address risk effectively.
As a federally regulated company, TNPI had to meet strict industry standards and pass external audits. They required a reliable system that could provide clear documentation to prove compliance under heavy regulatory scrutiny.
Without a centralized solution for comprehensive health and safety management, these processes were cumbersome and created inefficiencies in workflow, document control, and risk management.
“Not only does the Intelex System allow for optimal organization and distribution of documents, manuals, and procedures, it increases internal accountability ensuring health and safety issues are dealt with in a timely fashion. Using Intelex to ensure the effectiveness of our performance provides a safer environment for employees, contractors, and in our case, the public.”
Alan Conquergood, President, Trans-Northern Pipelines, Inc.
How Intelex Helped Trans-Northern Pipelines
To address these challenges, Intelex provided a tailored safety and compliance solution that improved efficiency, documentation access, and regulatory readiness—key factors in health and safety management for oil and gas operations.
TNPI implemented Intelex’s Safety Management System and key apps like Document Control Software. TNPI was able to make key safety procedures and regulatory documents easily accessible across the entire organization. This improved visibility, compliance, and collaboration among teams.
To ensure a smooth transition and increased user adoption, Intelex’s Client Services Team provided in-depth training, helping TNPI employees understand their new workflows, responsibilities, and tasks within the system.
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