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How Glanbia Standardized Global EHSQ with Intelex
Glanbia is a global nutrition company with origins in Irish dairy farming. Headquartered in Ireland, Glanbia has approximately 6,000 employees and operates in over 130 countries. The company produces high-quality dairy and non-dairy nutritional products. It is committed to sustainable and innovative food solutions.
Impact
- Standardized EHSQ data collection and reporting across global locations.
- Improved real-time incident tracking and reporting.
- Enhanced safety communication and leadership engagement.
- Streamlined regulatory compliance, including OSHA reporting.
Outcome
By implementing Intelex, Glanbia achieved a step-change in standardizing its EHSQ processes across a rapidly growing global business. The platform streamlined data collection and reporting, giving leadership real-time visibility into key safety metrics like TRIR and LTIR and enabling faster, more informed decision-making. Improved incident tracking, customizable workflows, and scalable cloud infrastructure allowed Glanbia to integrate new sites and acquisitions efficiently, while enhanced reporting and dashboards strengthened safety culture and accountability at every level of the organization.
The Challenge for Glanbia
Glanbia’s rapid expansion, including new plants and acquisitions, created challenges in maintaining standardized EHSQ processes across global locations. Before Intelex, each site or business unit operated its own processes, primarily relying on Excel spreadsheets. This resulted in:
- Lack of data standardization.
- Difficulty aggregating and validating data across locations.
- Time-intensive manual reporting processes.
“Collecting and aggregating this data upwards was an extremely difficult and effort-intensive task. The reliability of the data was not always as strong as we would have liked and often required further investment in time and effort to check and validate it.”
Patrick Ennis, Senior Manager, Manufacturing & Operations CoE, Glanbia
“Intelex has also increased safety communication, as Glanbia’s central health and safety leadership team (HSLT) has standard reports and dashboards that can be used to facilitate recurring conversations about common challenges.”
Patrick Ennis, Senior Manager, Manufacturing & Operations CoE, Glanbia
“A system like Intelex allows for data collection standardization at scale and helps us build in data integrity to our processes.”
Patrick Ennis, Senior Manager, Manufacturing & Operations CoE, Glanbia
How Intelex Helped Glanbia
Intelex helped Glanbia bring consistency and control to its global EHSQ operations by standardizing data collection and reporting across all sites. By rolling out modules such as Incident Management, Audit Management, and Sustainability Performance Indicators, Glanbia moved from fragmented, spreadsheet-based processes to an integrated platform that provided reliable, real-time data. This allowed Glanbia to align diverse regional requirements within a single system, improving accuracy and making it easier to meet both local and global reporting standards. Leadership gained instant access to critical metrics like TRIR and LTIR, which improved oversight and informed better decision-making.
In addition, Intelex’s flexibility and scalability supported Glanbia’s ongoing growth by making it easier to integrate new plants and acquisitions into the company’s EHSQ framework. The platform’s dashboards and automated workflows strengthened communication and accountability across all levels of the business, while custom applications enabled Glanbia to address specific operational needs. By increasing visibility and responsiveness, Intelex not only improved safety outcomes but also helped embed a stronger, more proactive safety culture throughout the organization.