1 877 932 3747
Contact Us
Support Center
How George’s Used Intelex to Align with ISO 45001
George’s Inc. is one of the largest vertically integrated poultry producers in the United States. Founded in the 1920s by C.L. George and still family-run today, the company is headquartered in Springdale, Arkansas, and operates eight production facilities across four states with more than 7,000 employees.
With operations spanning processing plants, hatcheries, feed mills, transportation, and environmental compliance, George’s manages a highly complex safety landscape. The company is committed to continuous improvement, with a focus on transitioning from reactive to proactive safety management. This includes shifting from lagging indicators to leading indicators that help identify root causes, prevent incidents, and empower employees at every level to take ownership of safety.
As a food manufacturer, George’s saw ISO 45001 as a critical framework to standardize and elevate worker health and safety. By aligning with ISO 45001 for food manufacturing, the company aimed to embed safety into everyday operations, reduce risk, and create a consistent approach across all sites.
Impact
- 54% reduction in DART rate since implementing Intelex.
- Focus shifted from lagging to leading indicators.
- Improved efficiency in safety reporting and data management.
- Real-time safety data replaces spreadsheets and PDFs.
- One centralized system for all EHS data.
- Faster training and communication based on safety trends.
Outcome
By implementing Intelex applications to support its EHS management system, George’s has seen a steady improvement in system management, reporting to leadership, leading indicators,
DART rate and worker engagement.
Intelex Applications
The Challenge for George’s
Before Intelex, George’s managed its safety programs using spreadsheets, PDFs, and scattered documents across multiple locations. Pulling data was time-consuming and inconsistent, making it difficult to answer leadership questions or act on safety issues quickly. The lack of real-time visibility meant the company was heavily reliant on lagging indicators, with limited ability to spot trends or prevent incidents before they happened.
As George’s worked to align its EHS program with the ISO 45001:2018 standard, it became clear that a paper-based system couldn’t support the level of structure, responsiveness, or continuous improvement the standard requires. The team needed a centralized, digital platform that could streamline processes, track leading indicators, and support a proactive safety culture across all facilities.
“Prior to having Intelex, lagging indicators were really all we had. Now that we’ve rolled out Hazard ID, Observations and Action Plans as part of our incident management, we’ve been able to introduce new KPIs. We’re introducing leading indicators that impact our DART and TRI (Total Recordable Injuries) rate.”
Kenneth Sandlin Senior Director of Environmental Health and Safety
“The cool thing about the platform is once you’ve learned one application, you pretty much know the others, since the look and feel is the same. That really helps with the implementation and getting buy in because you can show the value in one application as you roll out the others.”
Kenneth Sandlin Senior Director of Environmental Health and Safety
“With leading indicators, we can get into true root causes that allow us to come up with corrective actions to try to prevent incidents in the future.”
Kenneth Sandlin Senior Director of Environmental Health and Safety
“With Intelex, in a few seconds I can pull up a report and sort it by time or day and get that information to leadership quickly. Diving down through the reports and looking at data really quickly showed the value of the system.”
Kenneth Sandlin Senior Director of Environmental Health and Safety
How Intelex Helped George’s
As George’s worked to align its safety efforts with ISO 45001 for food manufacturing, Intelex provided the foundation needed to turn static policies into dynamic, integrated processes. By digitizing its management system with Intelex, George’s was able to bring its written programs to life—embedding safety into daily operations and ensuring consistent execution across all sites.
Starting with Incident Management and Document Control, the team built momentum through early wins and gradually expanded into Observations, Inspections, and Permits Management. Intelex’s configurable platform made it easy to map workflows to ISO 45001 requirements, track leading indicators, and ensure visibility into corrective actions and continuous improvement efforts. The result was a more connected, data-driven safety culture—and a system that supports George’s ongoing journey to safety excellence.